Terms & Conditions

Effective Date: ___________

Welcome to Ignited Flames Candles.

By accessing or purchasing from our website, you agree to these Terms & Conditions.

1. Handmade Products

Every Ignited Flames candle is individually handcrafted.

Because each candle is made by hand, slight variations may occur in:

color
texture
finish
fragrance intensity
sculptural details

These natural variations make every candle unique and are not considered defects.

2. Product Use

Our candles are designed for decorative use and, where specified, may also be enjoyed as massage candles or for wax play.

Customers are responsible for following all candle safety instructions.

Never leave a burning candle unattended.

Keep away from:

children
pets
flammable materials

Always burn candles on a heat-resistant surface.

3. Custom Orders

Customized candles are made specifically for each customer.

Custom orders are non-refundable, non-returnable, and cannot be canceled once production has begun.

4. Pricing

Prices may change without notice.

Promotions and discounts cannot be applied retroactively.

5. Intellectual Property

All content appearing on this website—including but not limited to:

candle designs
product names
photographs
graphics
videos
branding
logos
descriptions
artwork

is the exclusive property of Ignited Flames Candles and is protected by United States and international copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

6. Limitation of Liability

Ignited Flames shall not be liable for:

misuse of products
failure to follow candle safety guidelines
allergic reactions to fragrance oils
incidental or consequential damages arising from the use of our products

Customers assume all responsibility once products have been delivered.

7. Shipping

Shipping estimates are provided as guidelines only.

Carrier delays caused by weather, holidays, customs, or other circumstances beyond our control do not qualify for refunds.

8. Returns & Refunds

Please review our Refund Policy.

By placing an order, you acknowledge and agree that all sales are final except in cases where Ignited Flames has made an error with your order.

9. Privacy

Customer information is used solely for processing orders, providing customer support, and improving your shopping experience.

We do not sell or rent your personal information to third parties.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

Any disputes arising from the use of this website or the purchase of products shall be resolved exclusively in the state or federal courts located in Virginia.

11. Contact Information

If you have questions regarding these policies, please contact us:

Ignited Flames Candles
Email: support@ignitedflames.com (update if different)
Website: www.ignitedflames.com

Luxury Craftsmanship Promise

At Ignited Flames, we don't simply make candles—we create handcrafted works of art. Every piece is poured, sculpted, inspected, and finished with care to ensure it reflects the elegance, romance, and craftsmanship our brand is known for. Thank you for supporting handmade artistry and allowing us to be part of your most meaningful moments.